Privacy Policy

1. What we collect

DataWhy
Email address, display name, avatar (optional)To create and identify your account
Encrypted passwordTo sign you in (handled by Supabase Auth)
Notes you choose to syncSo you can restore them on another device
App settings, study time, AI token usageTo deliver app features and enforce plan limits
Stripe customer ID and subscription IDTo process and manage your Pro subscription
AI prompts you sendForwarded to Anthropic to generate the response

We do not collect: payment card details (Stripe handles those, we never see them), browsing history outside SyncHNote, location data, or any tracking analytics that identify you.

2. Notes stored locally

Notes you write in the desktop app are stored on your computer only, unless you explicitly choose "Sync" from the right-click menu. Synced notes are stored in our database so you can recover them. You can delete synced notes at any time from the website.

3. AI prompts

When you use the AI features, your prompt and the relevant note context are sent to Anthropic (the maker of Claude) to generate the response. Anthropic's privacy practices apply during processing — see anthropic.com/legal/privacy. We do not store your prompts ourselves beyond what is needed to count token usage.

4. Who we share data with (sub-processors)

We do not sell or rent your data to anyone, ever.

5. How long we keep data

6. Your rights (GDPR)

If you are in the EU/EEA (or UK), you have the right to:

To exercise any of these rights, email [email protected]. We respond within 30 days. Account deletion is currently handled manually on request.

7. Cookies

The website uses only the cookies required to keep you signed in (a Supabase Auth session token). No advertising cookies, no third-party analytics cookies.

8. Security

Account data is encrypted in transit (HTTPS) and at rest by Supabase. Passwords are hashed by Supabase Auth and never visible to us. That said, no system is perfectly secure — please use a unique password and let us know promptly if you suspect your account is compromised.

9. Children

SyncHNote is not directed at children under 13. If you are a parent who believes your child has created an account, contact us and we will delete it.

10. Changes to this policy

We may update this policy when the service changes. Material changes will be announced by email or in-app notice. The "Last updated" date at the top will always reflect the most recent version.

11. Contact

Questions, requests, or complaints? Email [email protected].